Liftmaster Garage Door Won’t Open | Causes & Troubleshooting Steps


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“Liftmaster garage door won’t open” is a common problem There are several ways to fix your LiftMaster garage door if it doesn’t open. Causes of jamming this unit can be difficulties with the power supply, track alignment, and photocells.

Fixing this problem is very easy for anyone, even if they do not have great knowledge. You don’t need special tools for this; this is a very simple and safe procedure.

Liftmaster Garage Door Won’t Open: Previous Revision

Liftmaster Garage Door Won't Open

Before the procedure to fix the difficulties of the door, it is necessary to do a previous review. First, check if there are springs with physical damage. You will notice it if the spring makes a lot of noise. This indicates that the door has a broken tension spring.

Learn More: How To Install Garage Door Springs And Cables

Thanks to the high voltage, it will be able to go through the garage. You may find that spring is not working or hanging from a single hook or that spring is missing.

If you find a spring working badly, contact a professional garage technician for advice. Another important factor to check is that the door is not locked.

This can happen if your door trims too far from the door. When the door is wrong, it is when you will observe the signs of this difficulty more.

Overcoming such a difficulty can be accomplished by sanding off the excess wood to get the trim board flush with the wood of the door frame.

If this solution doesn’t work for you, it may be time to contact a garage door repair specialist.

Power Source Difficulties

  • If you check that the springs are in good condition and the door does not bind to repair, it is possible to do it by itself.
  • The first step will then be to check the power supply.
  • If you have a power socket to plug the opener into, it will help.
  • Another check you must do is if the wire has damage signs or maybe is out of the output.
  • The power supply breaker must also be open. Check also the circuit breaker.

Read More: Garage Door Spring Accident

Photographic Eye Difficulties

Photographic Eye Difficulties

There are photocells on the garage doors that are on both sides of the garage. This is on most garage doors. These photocells are responsible for finding any blockages that may exist on the door.

The door will stop when it detects an obstacle, such as a person or object on the way.

Read More: How To Reset A Craftsman Garage Door Opener

For this reason, photocells represent some very relevant safety sensors. But, if the eye of the photocell does not distinguish the opposite sensor well, it will become difficult.

In that case, the door will stop because the opposite sensor will take it as an obstacle if it does not distinguish well. If we want to solve this, we must check the conditions of the cell cable. That is if it is cut or perhaps damaged. You should also clean the eye surface of the photocell. Remember that dust and dirt can accumulate over time, causing similar damage.

Aligning the horses’ eyes with each other is very important. Take care to use a laser and take care of this alignment correctly.

Other Difficulties

  • The sliding garage door rail can be bent, dented, or deformed over time.
  • When the track has some of these faults, you must repair it.
  • To repair it, you can use a hammer or similar instrument and with the opener unplugged, gently tap the track. Hit until the track is back in its original shape.
  • If you cannot do this procedure, contact a professional to do it.

When it opens, the door clicks.

Liftmaster Garage Door Won't Open

If a garage door is noisy, malfunctions could lead to premature wear and tear on the opener.

This type of wear is very expensive to repair.

Some garage doors that open can be repaired very simply. However, there are other doors that, for an inexperienced person, can be dangerous. This means that in that case, they should be left to a professional.

Chain and Rollers

  • Both the chain and rollers must be checked and lubricated.
  • Using a flashlight, check the rails on both sides with the door open. Find out if there are stones, dust, or debris causing the rollers to bind.
  • Check the condition of the rollers. You will know they are fine if they are round in shape and without flat spots.
  • For lubrication, use drops of automotive engine oil. This way, they will work properly.
  • Then he will miss the door and check himself again. If warranted, use a stepladder for this.


  • The garage door may explode if a hinge is loose or damaged.
  • To check if the hinges are in good condition, make sure the roller pin is perpendicular to the rail. The hinge should be securely attached to the door.
  • If the bolts are loose, use a socket or socket wrench to tighten them.
  • You can use a rubber mallet to correct small bends in the door panels.
  • Remember that if you notice bigger breakdowns, you should contact a professional for repair.


  • If it’s an electric garage door opener, check the opener. This opener may be the problem.
  • If so, the door or opener should be isolated.
  • Review the opener’s user guide and disconnect the drive chain from the gate. Then manually open the door.
  • To successfully perform this test, use an assistant as a garage door could weigh hundreds of pounds.
  • When the door opens smoothly, you should replace the garage door opener.
  • If not, reconnect the opener to the gate.

Torsion Springs

  • Many garage doors use large torsion springs to open.
  • These springs have a coil that can lock over time. When locked, it will not operate smoothly and will cause a clicking noise.
  • To lubricate the springs open the door. Use motor oil and a clean, dry cloth.
  • If the problem continues, contact a professional to take care of it. This professional should unwind, lubricate and

Rewind those springs.

  • Removing or transforming a torsion spring is not very easy, and homeowners are not recommended to do so.
  • Avoid injury and find a professional to do it.

Learn More: Types Of Garage Door Springs

Repair garage door failures

  • No garage door opener system has several parts. These allow lifting a heavy door and its smooth closing, thus avoiding hurting the person at the entrance.
  • A garage door has on both sides rollers embedded in metal rails that allow it to slide.
  • The gate opener lifts it since it works with an electric motor from ½ to 1 HP. But without the pair of torsion springs located in the upper area of ​​the door, it would not have enough force to lift the door.

The opener controls have a wall button and remote control.

  • On the motor housing, there is a remote-controlled panel. This garage door remote for your garage door should usually be kept in your car.
  • To complement this system are the security sensors located on the sides of the door.
  • You should continually check door components for proper function.
  • When you neither open nor close the door
  • As a precaution, always check for obvious faults first.
  • Most of the time, when I don’t open the door, it is because it is locked.
  • Otherwise, the wall control must be checked, which in most cases has an LED. These LED garage door opener lights indicate if the control has power.
  • If not, you should check if a breaker in the main panel or a GFCI outlet has tripped.
  • Opening the door can only move a few inches. In this case, there is a possibility that the torsion spring is broken.
  • This may also be the case if the door is slammed and not soft.

To find out if a torsion spring is not working properly:

  • Just look at it.
  • If so, replace it immediately and do not use the garage door or manually.
  • Turn off the switch as well.

We cannot recommend a DIY project for this type of work, as it is very dangerous. You must verify the tracks to check if they have a correct alignment.

Inside the motor, housing is the capacitor.

The capacitor, which is a cylindrical electronic component, hums, and the door does not open when the door opener is faulty. It also identifies its fault because it can be seen scorched or with protrusions.

You must buy and replace an identical capacitor if you notice it is not working well.


You should check these items as well, and you will be able to do so when you open the motor housing.

If it is found that they are worn, the pulley will stop working and therefore will have to be replaced.

The door closes but reopens.

  • If there is an obstacle at the entrance, the sensors will prevent it from closing.
  • If they are misaligned or blocked, the door will not close.
  • That is why continuous cleaning of the sensor lenses is important.
  • Flashing a sensor means it is misaligned. In this case, realign them until the LED lights are solid green.
  • When attaching the sensors to the garage door tracks, make sure that the tracks are not bent and are firmly against the wall.

Establishing Limits on the new line of Genie Garage Door Openers

There is a “Travel Limit Open” button that you must press until the door raises completely.

Now press, and release the “Open settings” button. This will store the door location as the new opening setting. You will notice that it is working by flashing the green indicator light twice. Be mindful of doing the manual says with these buttons, and you can adjust.

LiftMaster Garage Door Opener Troubleshooting

It would help if you pressed the LEARN button on the garage door opener until the LEARN LED turns off. This will take at least 8 seconds.

Instantly, press in and hold the LEARN pushbutton again until the LEAN LED turns off.

Now for the third time, press and hold the LEARN button until the LEARN LED turns off. You will hear three beeps quickly.

Broken Garage Door Torsion or Extension Springs

Torsion springs are strong and last longer. Extension springs can last a maximum of 10,000 cycles.

This gives us an idea of ​​the shelf life. For example, when you open the door four times daily, the garage door springs for extension garage doors will last up to about seven years.

Garage Door Won’t Open All the Way: Check the Chain Tension.

The chain should stay at its midpoint a quarter-inch above the rail. This will be for a square rail and one-half inch and one-half inch above the T-rail.

To prevent the chain rollers from wearing out prematurely, do not over tighten them.

Frequently Asked Questions

How do I set the limits on a Genie Chain Drive (Open Chain) Garage Door Opener?

  • Press the “travel limit open” button and wait for the door to lift completely. Then you have to press the “Aperture setting” button.
  • Then you must release it, and you will store the door location in this way. This is how you do the new open limit setting.
  • Finally, you will observe that the green indicator light will blink twice.

Read More: How To Program My Homelink Garage Door Opener Without A Remote

How to Change Battery in LiftMaster Garage Door Opener Keypad

The batteries are simple to change. Remove the battery cover using a flat head screwdriver in the oval cutout at the top of the keyboard, pressing down. You can then slide the battery cover down and remove it.

Why isn’t my garage door wall switch working?

When the wall switch breaks, it does not respond, and perhaps the cause is the switch itself or the cables.

You must check the switch cables, which are commonly two. You must separate them from the switch. Then go ahead, and touch them carefully.

When the opener responds, we will realize that the switch is the fault.

How do you shorten a chain for sears garage door opener?

First, analyze the number of links you need to remove.

  • Take the next link in the chain strong and push the pin down.
  • Please do it again for the second pin and remove the link.
  • Now you can remove the extra links, and this will shorten the chain.

When the garage motor operates, but garage door will not move.

If the garage door motor runs and yet won’t open the door and the motor sounds like its spinning and the chain, belt, or bolt won’t move, you may have a broken part. Or maybe a part is faulty in the engine. If so, contact a service technician.

Why Won’t My Garage Door Opener Light Turn On / Off?

When the garage door light does not turn off, it could be because something triggered the garage door motion sensors. Don’t forget that a sensor is part of the safety features that allow the light to turn on and off automatically.

Is there a reset button on a LiftMaster garage door opener?

Hold the remote button down until the light bulb on the opener blinks, indicating that the opener has been reset. Listen for two clicks if no bulb is fitted.

Why is my electric garage door not opening?

Should your remote control transmitter not open your garage door, the cause of the problem could be a dead battery in the remote transmitter.

Do garage door openers have a reset button?

When a garage door runs slowly, it’s usually because of the track, roller brackets, and you need to lubricate the hinges.

Why is my garage door opening slowly?

It is critical to lubricate all moving elements of your garage door system regularly, whether your garage door is moving slowly or not. One of the most crucial aspects of maintaining garage doors is proper lubrication. It enables your garage door system to open and shut smoothly, minimizing system stress and allowing your opener and other elements to living longer and break down less frequently.

Where is the reset button on a garage door?

To reset the system, locate the button on the motor labelled “Learn” or “Home.”

Why did my garage door stop working?

You might be out of reach. Maybe the antenna on the motor is failing or has an obstruction from receiving signals. So, ensure that it is hanging down from the motor.

Can I open my automatic garage door manually?

These automatic garage doors all have a bypass that switches the garage door off automatically from the carriage and allows you to open the garage door manually.

Why is my Liftmaster not working?

Some common reasons why these garage door openers may not work properly are as follows: You need to change the remote control’s batteries. The door needs some lubrication, or there is an obstruction of the garage’s route.

Bottom Line

Most garage doors use photo eyes on either side of the door to detect whether something obstructs the door. If the eye detects a person or item in its route, it will come to a halt. This is a vital safety feature precaution.

However, there can be an issue if the photo eye does not adequately view the opposite sensor, causing the door to halt owing to a perceived item in the path. Problems with the power source, photo eyes, and track alignment, among other things, can cause doors to become stuck.

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