Common Problems with Genie Garage Door Openers | List Of 7 Problems


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Genie garage door openers are noted for their ease of use and Intellicode garage door remote controls. If you’re having problems with your Genie garage door opener, follow these simple steps to fix some of the most common problems. Here are the 7 common problems with genie garage door openers.

Common Problems with Genie Garage Door Openers

Common Problems with Genie Garage Door Openers

Transmitter batteries are completely depleted

It may sound obvious, but garage door transmitters need the power to function. If the batteries in your transmitter are low, the transmitter will not be able to send a signal for your garage door to open. 

First, make sure the transmitter on the garage wall always opens the garage door when pushed. If so, your car’s transmitter probably only needs a fresh battery change. If you have more than one garage door transmitter, your other transmitters will likely need new batteries soon, once they are installed around the same time. Replacing the garage door transmitter batteries is fairly straightforward. In most cases, you can simply open the door on the back of the transmitter and remove the battery. Others can be screwed in for added battery safety, so a screwdriver will be needed to open this type of transmitter.

Learn More: How To Program Garage Door Opener In-Car Without Remote

Photographic eye is not aligned

These photographic eyes transmit an invisible beam between them, which determines if there is anything in the way of the garage door when it is closed. This safety feature keeps the automatic garage door from closing on someone or something, thus causing serious harm or property damage. If you notice that the garage door opens but does not close when pressing the remote, the first thing you need to do is visually inspect the photographic eyes.

Read More: How To Manually Close Garage Door

Over time, these eyes can get dirty, blocking the light from the beam. They can also change over time, preventing the eyes from aligning on both sides. When cleaning the photocell, be careful not to scratch or damage your eyes as it is made of glass, like a camera lens.

Track is not properly aligned

If thegaragedoor tracks are misaligned, this can be a serious problem. The metal tracks along which your door moves must be properly aligned for it to move. If you see any gaps between the rollers and the rails or any bends in the rails, you have an issue. The door’s weight can make these problems worse and make them worse until it becomes unsafe to operate the door.

Once the track is misaligned but the door is still moving, there are several steps you can take to try and fix the problem yourself. First, when the garage door hits a certain spot on the track each time it opens and closes, you’ll know you’re out of alignment. Second, when the door reaches that point, it may even slow down a little.

Problem with transmitters

There may be several issues that are preventing your transmitters from working properly. The most common reason may be that you are simply out of range of the garage door. Each combination of garage doors and transmitters has a specific range in which they will operate.

Learn More: How Do You Fix A Genie Garage Door That Won’t Close

If you try to open the garage door before you see your house, it’s probably too far. Instead, try to wait while entering the garage to press the button on the transmitter, and you will have more success opening the garage door on the first try. If you’re within range, but the door has not opened, ensure you double-check that nothing is blocking the antenna attached to your garage motor.

Blockage to door path

The garage door is designed with a reversible mechanism that avoids collisions with objects in its path. If you find that your garage door partially closes and then lifts again, it may be due to ground objects blocking your paths, such as trash cans or toys. 

It can also be caused by debris accumulating on the rails, preventing the rollers from moving forward. These could be small objects such as stones, gum, or accumulated dirt. If the door hits even a small object on the grille, it lifts to not crush everything underneath.

Disconnected switch

If you hear a garage door motor spinning for about the time it normally takes to open or close a door, but the door does not move, the disconnect switches have likely tripped. Each garage door opener is equipped with a power cut-off switch. This allows you to manually open or close the door to prevent your car from getting stuck in the garage until the power is restored.

Tension springs or cables have become brittle.

Tension springs and cables are used in garage doors to help the door close slowly and safely. If these tension springs or cables malfunction, the garage door may close very quickly, often with a loud thud when it hits the ground. Nothing prevents the garage door from crushing anything below it, which is extremely dangerous. To remove and repair these cables or springs, contact a garage door technician as soon as possible.

Frequently Asked Questions

How long does a Genie garage door opener last on average?

Garage door openers are basic systems that have a lengthy lifespan. The average lifespan is 10 to 15 years, but if you master the maintenance of rollers and springs, a good garage door opener can reach 20 years or more.

Is it possible to reprogram the Genie garage door opener?

With the push of a few buttons, you can reset your Genie wireless door opener or keypad in minutes.

What is the typical garage door opener lifespan?

A garage door openers average lifespan is 10 to 15 years. However, the lifespan of your particular garage door opener will depend on several factors, including the frequency of use and regular maintenance of the garage door.

Is it possible to replace the garage door opener without having to change the rail?

No, you won’t reuse the rails because they don’t all have the same dimensions. There is no single standard profile size; even within a manufacturer, it varies over time.

Why is my Genie garage door opener’s indicator flashing green?

Safety sensors located in the lower corners of the garage door are designed to automatically rotate the door. If they detect movement under the door. If the opener cannot detect if the safety sensors are functioning properly or are connected, the opener lights will flash, and the door will not close.

What is the procedure for resetting the Genie 7055 garage door opener?

Remove the plastic cover from the light bulbs. Next to the antenna, you will have a button next to it. Press and hold the button and wait for it to stop blinking. By following these steps, the old Genie 755 garage door code will be reset. To reprogram it, press and release the same button, which will flash for 30 seconds. While flashing, press the button on the remote control three times to set the code.

How do I reset my Genie Garage?

For at least 3 seconds, press and hold the square “Install Program” button. Keep the button pressed until the round LED lights up. The oblong LED next to the circular LED will flash purple. This will put your opener into programming mode, which will allow you to reset the device. 


You now understand some of the reasons why the common garage door is not working properly. Most of the problems are easy to fix. You may be able to fix the problem yourself. Knowing what is wrong with your garage door can help you determine. If this is a problem you can fix or if it’s time to call someone for help. Hope you have learned about the common problems with genie garage door openers.

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